Privacy Policy

1. Data We Collect

When you use our contact form or communicate with us directly, we may collect the following personal data:

• Identity data: first name and last name
• Contact data: email address and telephone number
• Enquiry data: the service you are interested in and any message you provide
• Technical data: IP address (logged by our server at time of form submission for security purposes)

We do not collect any Special Categories of personal data (such as health information, racial or ethnic origin, or financial data) through this website.

2. How We Use Your Data

We use your personal data for the following purposes:

• To respond to your enquiry — lawful basis: consent (Article 6(1)(a) UK GDPR), which you provide by ticking the consent checkbox on our contact form
• To provide our cleaning services — lawful basis: performance of a contract (Article 6(1)(b) UK GDPR)
• To comply with legal obligations — lawful basis: legal obligation (Article 6(1)(c) UK GDPR)

We will never sell your personal data to third parties or use it for automated decision-making or profiling.

3. Cookies

Our website uses a single essential cookie to store your cookie consent preference locally in your browser. This cookie contains no personal data and is necessary for the website to remember your choice. It does not track you across other websites.

We do not use any advertising, analytics, or third-party tracking cookies. You may clear this cookie at any time through your browser settings.

4. Data Retention

We retain personal data only for as long as is necessary for the purpose for which it was collected:

• Enquiry data — retained for up to 12 months from the date of last contact
• Customer records (where a service is provided) — retained for 6 years in line with HMRC requirements

After these periods, your data will be securely deleted.

5. Data Sharing

We do not share your personal data with third parties except in the following limited circumstances:

• Where required by law or a court order
• With our email service provider (Google Gmail), who process data on our behalf under appropriate data processing terms

Our email provider is based in the United States. Google LLC is certified under the UK–US Data Bridge, which provides an appropriate safeguard for international transfers.

6. Your Rights

Under UK GDPR, you have the following rights regarding your personal data:

• Right of access — you may request a copy of the personal data we hold about you
• Right to rectification — you may ask us to correct inaccurate or incomplete data
• Right to erasure — you may ask us to delete your data where there is no legal basis for continued processing
• Right to restrict processing — you may ask us to suspend processing in certain circumstances
• Right to data portability — you may request your data in a structured, machine-readable format
• Right to withdraw consent — where processing is based on consent, you may withdraw it at any time
• Right to object — you may object to processing based on legitimate interests

To exercise any of these rights, please contact us at justfornowservice@gmail.com. We will respond within 30 days.

7. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the UK's supervisory authority, the Information Commissioner's Office (ICO):

• Website: ico.org.uk
• Telephone: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.